Why do I get an "Event log full" message when opening Tedds for Word?

Tekla Tedds for Word
2021
Tekla Tedds Tekla Tedds for Word
2020
Tekla Tedds Tekla Tedds for Word
2019
Tekla Tedds Tekla Tedds for Word
2018
Tekla Tedds Tekla Tedds for Word
2022
Tekla Tedds Tekla Tedds for Word
2023
Tekla Tedds Tekla Tedds for Word

If you get a message about the Event Log file being full when trying to open Tedds for Word, the only option is to click 'OK', which means that Tedds does not load into Word.

To get around this problem, you need to open the Event Viewer by going to Start > Run > Eventvwr.  Once open, select and expand the 'Windows Logs' folder on the left, then right click on 'Application' and choose 'Properties'.  The issue is most likely that the size of the log being created is the same or larger than the 'Maximum log size', which is likely to be 512KB.

To correct the issue, you can increase the 'Maximum Log Size' setting (to say 1024KB), and tick the option 'Overwrite events as needed (oldest events first)', then hit 'Apply'.  This may need to be done when logged on to the PC as an Administrator.

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