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Contact Tekla support via the Support tool

The Support tool allows you to contact Tekla Tedds support directly. With this tool you can collect the active Tedds file and other necessary information in one support request, and safely upload your request to Tekla Tedds support. The Support tool: Automatically identifies the open active document and attaches it to your request. Automatically gathers application and system information. Uploads the problem description, attached file, and all other gathered information to Tekla Tedds support. NOTE: Confidentiality information All files you upload are treated as confidential. Only the
Requires Tekla Maintenance
by Trimble Solutions UK
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  • Support tool
  • help

Quick Start Guides for Tekla Tedds 2019

If you are new to Tedds and want to use the software productively we recommend that you work through the Quick Start Guide. These are provided to ensure you get up and running as quickly as possible. The latest Quick Start Guide is also available from the Help menu within Tedds.
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by Tedds Development Team
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Quick Start Guides for Tekla Tedds 2018

If you are new to Tedds and want to use the software productively we recommend that you work through the Quick Start Guide. These are provided to ensure you get up and running as quickly as possible. The latest Quick Start Guide is also available from the Help menu within Tedds.
Requires Tekla Maintenance
by Tekla User Assistance Team
0

Tekla 2019 version products license activation and installation FAQs

Contents General Activation Installation Installation - client machine Installation - server Troubleshooting Back to top General What is the latest version of the Tekla Structural License Service? The version of the Tekla Structural License Service released with the Tekla 2019 products is 2.04, and is available via the Tekla Download Service Why is the license server upgrade highly recommended for the Tekla 2019 version products? It has always been our recommendation that the latest version of the Tekla Structural License Service is deployed when upgrading your client software but
by Tekla Tedds GHD
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Tekla Tedds 2019 release notes

What’s new? Some features documented below were included in previous updates to Tedds 2018. Engineering library (United Kingdom & Asia) Steel simple connection design (EN1993) New calculation for the analysis & design of simple beam to beam and beam to column steel connections. The calculation checks for shear and tying design forces and will automatically size the connection for the specified beam sizes. In accordance with EN1993 and the national annexes for the UK, Ireland, Singapore, Malaysia, Finland, Norway, Sweden or the recommended Eurocode values. Watch video
by Tedds Development Team
5

Tekla Tedds 2019 system requirements

System requirements for effective operation CPU: Multi core Intel i3 Series or above, Xeon or AMD equivalent Highest affordable performance recommended. Memory: 2GB Memory requirements are dependant on document content. OS: 32-bit or 64bit Microsoft Windows 7 SP1 / 8.1 / 10 Operating systems must be running the latest service packs / updates. Graphics: 1920 x 1080 resolution 1GB or higher of dedicated RAM. Disk space: 1GB  or more of free space for installation. Operational disk space requirements are highly dependant on model content. Internet connection: Required for access to Online
by Tedds Development Team
5

Tekla Tedds product bulletin February 2019 (PBT-1902-1)

Résumé of issue Wood beam analysis & design (NDS) Wood member design (NDS) There is a potentially un-conservative error affecting the calculation of design compression perpendicular to grain when using NDS 2005. Occurrence This issue relates to Tedds 2018 from March 2018, Tedds 2017 from March 2017,Tedds 2016 from April 2016, Tedds 2015 from June 2015, Tedds 2014 from June 2014, Tedds 2013 from May 2013, Tedds 14 from May 2012: Wood member analysis & design version 1.5.05 – 1.7.07 Wood member design version 1.5.05 – 1.7.07 
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by Tedds Development Team
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Tekla Tedds Engineering Library (January 2019)

UK and Asia Updates Foundation analysis & design (EN1992/EN1997) Corrected error calculating sliding resistance in foundations where there is net uplift under one of the load combinations. Gabion retaining wall analysis & design (EN1997) Added video demonstration to calculation notes. Masonry column design (EN1996) Added video demonstration to calculation notes. Timber frame racking panel design (EN1995) Added video demonstration to calculation notes. USA No Updates Australia Seismic loading (AS1170) [TEDDS-2792]1 Corrected calculation of Ch(T) from Table 6.4 for the
by Tedds Development Team
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Tekla Tedds Engineering Library (December 2018)

Contents UK and Asia USA Australia Canada Europe UK and Asia Column base plate design (EN1993) Masonry column design (EN1996) RC wall design (EN1992) Enhanced output options including a summary table showing the key results which allows anyone reviewing the output to quickly determine the overall status of the design. A user defined note can also be included in the output to add information which is relevant to the specific design case. Other updates Column base plate design (EN1993) [TEDDS-2963]1 Fixed "specified result units do not match dimensions of expression" error when
Requires Tekla Maintenance
by Tedds Development Team
5

I get an error - The product activation key you have entered is not a local Computer Locked license product activation key - why?

I have just purchased a license after taking the trial and am getting an error when trying to activate my license. The product activation key you have entered is not a local Computer Locked license product activation key is displayed -why?   Solution When you purchase a license you are supplied by default, a server license, however a Tekla Tedds trial license is a local license. Therefore in order to use your newly purchased license you need to do a few simple steps to reconfigure your machine. Login to your Tekla Online Profile or if you don't already have a profile Create a Tekla Online
Requires Tekla Maintenance
by Tekla User Assistance Team
5
  • Error
  • activation key
  • Local Computer Locked
  • License

Tekla Tedds Engineering Library (November 2018)

Contents UK and Asia USA Australia Canada Europe UK and Asia RC column design (EN1992) You can now benefit from enhanced output options including a summary table showing the key results which allows anyone reviewing your output to quickly determine the overall status of the design. You can also now define a note which will be included in the output for adding any additional information which is relevant to the specific design case. Product bulletin October 2018 (PBT-1810-4) [TEDDS-855]1 Rigid diaphragm force distribution - Fixed a potentially un-conservative error affecting calculations
by Tedds Development Team
5

Why does the number of In Use Licenses not match the number of Users using the program?

When looking at the Server Status in the Tekla Structural License Server Manager, why does the number of In Use licenses not match the number of Users using the program? There always seems to be more User records than Licenses In Use.   Answer The license model used is per host machine so you may run the application on a single host PC any number of times without it using up an additional licenses. The Users list shows the number of seperate uses of the license, which if the host is the same will only count as a single license In Use. For example if you have two users on two machines, namely
by Tekla Tedds GHD
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Tekla Tedds product bulletin November 2018 (PBT-1811-2)

Résumé of issue RC 2D beam analysis & design (EN1992) RC beam analysis & design (EN1992) RC 2D beam analysis & design (ACI318) RC beam analysis & design (ACI318) RC 2D beam analysis & design (AS3600) RC beam analysis & design (AS3600) There is a potentially un-conservative error affecting the validation of inverted T sections. Occurrence This issue relates to Tedds 2018 from July 2018: RC 2D beam analysis & design (EN1992) version 3.2.00 to 3.2.01 RC beam analysis & design (EN1992) version 3.2.00 to 3.2.01 RC 2D beam analysis & design (ACI318) version 3.2.
Requires Tekla Maintenance
by Martin Roclawski
0

Tekla Tedds product bulletin November 2018 (PBT-1811-1)

Résumé of issue Steel 2D analysis & design (AISC360) Steel member analysis & design (AISC360) Steel member design (AISC360) Steel beam analysis & design (AISC360) There is a potentially un-conservative error affecting design of some square and rectangular HSS sections with slender webs under compression. Occurrence This issue relates to Tedds 2018 from March 2018, Tedds 2017 from March 2017,Tedds 2016 from March 2016, Tedds 2015 from June 2015, Tedds 2014 from June 2014, Tedds 2013 from May 2013, Tedds 14 from October 2011, Tedds 12 from October 2009 and Tedds 11 from March 2009:
Requires Tekla Maintenance
by Martin Roclawski
0

Tekla Tedds product bulletin October 2018 (PBT-1810-4)

Résumé of issue Rigid diaphragm force distribution There is a potentially un-conservative error affecting calculations with more than 9 'other element' lateral elements. Occurrence This issue relates to Tedds 2018 from March 2018, Tedds 2017 from March 2017 and Tedds 2016 from November 2016: Rigid diaphragm force distribution version 1.1.00 – 1.1.01
Requires Tekla Maintenance
by Tekla User Assistance Team
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Tekla Tedds 2018 - Service Pack 4

Updated - Service Pack 4a [TEDDS-854, TEDDS-856, TEDDS-858] Fixed a problem introduced in the first release of Service Pack 4 which caused Tedds for Word to crash when using dialog's which include access to the help system, for example the Options dialog and the Insert Calc Section dialog. Important If you are running a 64-bit version of Windows you will require both updates. Tedds 2018 - Service Pack 3 Library Access System [TEDDS-597]1 Calc Items can now be moved easily from one library to another. When using the Edit Item Properties dialog you can now modify the library property
by Martin Roclawski
5

Tekla Tedds Engineering Library (October 2018)

Contents UK and Asia USA Australia Canada Europe UK and Asia Gabion retaining wall analysis & design (EN1997) Pile analysis (EN1997) RC stair design (EN1992) Steel sheet piling design (EN1997) Timber connection design (EN1995) Timber frame racking panel design (EN1995) Enhanced output to include an optional summary table showing key results and an optional user defined note. RC slab design (EN1992) Enhanced user interface for an improved user experience. The output has also been enhanced to include an optional summary table showing key results and an optional user defined
by Martin Roclawski
1

Tekla Tedds product bulletin October 2018 (PBT-1810-3)

Résumé of issue 2D analysis Steel member analysis & design (EN1993) Steel 2D analysis & design (EN1993) Steel member analysis & design (AISC360) Steel 2D analysis & design (AISC360) Steel member analysis & design (AS4100) Steel 2D analysis & design (AS4100) SolvAddSection and SolvSetSection functions There is a potentially un-conservative error affecting all calculations which use the analysis solver where the model includes a section where both the major and minor shear area properties are not zero and are different to each other. Occurrence This issue relates to
Requires Tekla Maintenance
by Martin Roclawski
0

Tekla Tedds product bulletin October 2018 (PBT-1810-2)

Résumé of issue Steel beam design (AISC360) Steel member design (AISC360) There is a potentially un-conservative error affecting the calculation of channels under compression. Occurrence This issue relates to Tedds 2018 from March 2018, Tedds 2017 from March 2017,Tedds 2016 from March 2016, Tedds 2015 from June 2015, Tedds 2014 from June 2014, Tedds 2013 from May 2013, Tedds 14 from October 2011, Tedds 12 from October 2009 and Tedds 11 from June 2009: Steel beam design (AISC360) version 1.0.02 – 3.0.12 Steel member design (AISC360) version 1.0.02 – 3.0.12
Requires Tekla Maintenance
by Tekla User Assistance Team
0

Tekla Tedds product bulletin October 2018 (PBT-1810-1)

Résumé of issue Steel member design (AISC360) There is a potentially un-conservative error affecting the calculation of I shaped members under shear loads along both axes. Occurrence This issue relates to Tedds 2018 from March 2018, Tedds 2017 from March 2017,Tedds 2016 from March 2016, Tedds 2015 from June 2015, Tedds 2014 from June 2014, Tedds 2013 from May 2013 and Tedds 14 from October 2011: Steel member design (AISC360) version 3.0.00 – 3.0.12 
Requires Tekla Maintenance
by Tekla User Assistance Team
0

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