Support articles

Résumé of issue Column base plate design (AISC360) There is a potentially un-conservative error affecting designs of tension welds to the ASD methodology. Occurrence This issue relates to Tedds 2021 from March 2021, Tedds 2020, from March 2020, Tedds 2019 from March 2019, Tedds 2018 from March 2018, Tedds 2017 from March 2017, Tedds 2016 from March 2016, Tedds 2015 from June 2015, Tedds 2014 from June 2014, Tedds 2013 from May 2013, Tedds 14 from October 2011, Tedds 12 from August 2010: Column base plate design (AISC360) version 2.0.00 – 2.1.06

Contents UK and Asia USA Europe Australia Canada Back to top UK and Asia Concrete specification (BS8500) Updated in accordance with BS8500-1:2015+A2:2019. Improved user experience so that the majority of the input can be entered on the main page of the user interface. Other Updates Calculation writing documentation Updated the documentation for new and updated functions in Tedds 2021 Service Pack 1, including: New CubeRoot function. New StrListJoin, StrListMerge, StrListUnique, StrListUnion, StrListIntersection, StrListDifference and StrListSymmetricDifference functions Updated sqrt

General information This installation packages both the Self hosted (client & server) and the Tekla Online Licensing (client) components. Self hosted (Sentinal RMS) The Tekla Structural License Service allows you to share and manage your licenses. It also allows users to commute licenses and report on license activity. At the Server Download and run the Tekla Structural License Service installation file Follow the on-screen prompts to install the ‘License Server’ and ‘License Server Manager’ You can now launch the License Server Manager and activate your licenses If you do not have a

Problem  When I launch my application and Sign In, the Software License Manager opens with the Status message "The token is invalid" or "No valid cached token was found".   Information This issue generally happens because the token stored in your system to verify your license is either corrupt or expired, thus preventing the Sign In process from completing fully.  This can be for a number of reasons including the computer clock being incorrect.   Possible Solution(s) Solution 1 - Computer clock time Check the time and date of your PC (System Settings > Date and time settings) - the token

Part 1: Creating a Trimble ID and joining your organisation A Trimble Identity must be created and must be assigned to your organisation in order to use Tekla Online Services which includes the use of online licenses. Follow the steps below to complete this process: Create a Trimble Identity - click here (we strongly recommend that you use your company email address) Upon completion of the required fields you will receive an email - open the email and click Activate Identity A new tab will open confirming the activation and will ask you to log in - click the link on the page to log in When

⚠  Please be aware that the  Tekla Structural Design Product Releases for 2021 (comprising Tekla Structural Designer, Tekla Tedds, Tekla Portal Frame Designer and Tekla Connection Designer) include a new version of the Tekla Structural License Service incorporating Sentine RMS version 9.7.  For Server licensing using Sentinel RMS, your License Server MUST be updated accordingly before installing the 2021 Releases on clients.  This update of the license server is not optional - if it is not performed, server licensing will not work reliably, if at all, when the 2021 Releases are installed

Tekla Online services complement the Tekla software products by offering learning material, comprehensive knowledge base services, discussion forums, training courses and services for downloading installation packages, software updates and add-on tools. You need to create a personal Trimble Identity to get the most out of our services. In order to access the content which requires maintenance your Trimble Identity needs to belong to an organization with active maintenance. You can contact you organization admin for an invitation.  There is more information on managing Trimble Identities here

Contents UK and Asia USA Europe Australia Canada Back to top UK and Asia Wind loading (EN1991) Enhanced to include support for the National Annex of Singapore. Other updates Masonry bearing design (EN1996) [TEDDS-5056]1 - Fixed hef being used in initial eccentricity of vertical loading. Masonry column design (EN1996) [TEDDS-4345]1 - Fixed divide by zero error with small vertical loads. Enhanced to include the option to omit vertical loading check when design small vertical loads. Precast concrete beam design (EN1992) [TSD-8247]1 - Added the ability to omit the web/flange

Contents UK and Asia USA Europe Australia Canada Back to top UK and Asia Foundation analysis & design (EN1992/EN1997) Significantly enhanced calculation which incorporates numerous improvements including: Improved user interface for a more intuitive and interactive experience Easier to design unreinforced pad or strip foundations Include nominal reinforcement for otherwise unreinforced foundations Include snow and wind loads Specify leading and accompanying actions Partial factors can be user defined Option to include the passive resistance in the sliding check Use mesh