Support articles

Assigning a server during installation: A license server is intended to be assigned during the installation of a product. The user is asked to select a license method during the installation process (server in this case), then asked to type either the name (hostname) of the server or the IP address of the server. When the installation is complete and the product is launched, the product will use the server method and server name assigned during the installation to claim a license. Assigning a server after installation: This is one of the most frequently submitted queries to Tekla Support. If

Important If you are running a 64-bit version of Windows you will require both updates. Service Pack 3 is required to use the Tedds Engineering Library (September 2019) or later. General [TEDDS-3308]1 Fixed the Contact Support command requiring a Tekla Structures maintenance license in order to submit a support case via the Tekla Support Tool. 2D analysis [TEDDS-3709]1 Fixed result diagrams in the user interface and output showing the text for some results upside down after installing Service Pack 2. [TEDDS-3691]1 Minor amendments to the user interface to ensure controls are

Here is a collection of tutorials on Tedds and Tedds for Word. You can save this link to your favorites and use it as the launch page to view all of the US Tedds training videos. This tutorial collection is broken up into three series based on subject matter to help you increase your proficiency in Tedds and Tedds for Word.  The first series is on the fundamentals of Tedds and will introduce you to Tedds Standalone, Tedds for Word, and creating documents with multiple calculations in Tedds.  The second series is on writing custom calculations in Tedds for Word. This series will go through

Here is a collection of tutorials on writing custom calculations in Tedds for Word. You can save this link to your favorites and use it as the launch page to view the Writing Tedds Calculations training videos. The first tutorial will teach you the fundamental rules and methods for writing calculations in Tedds for Word.  The second tutorial will introduce Tedds fields and functions and how to use them in writing calculations.  Finally, the third tutorial will review the Excel link Tedds field and run through an example of how to use this field. Before you begin, you will need to download

Important Service Pack 2 is required to use the Tedds Engineering Library (July 2019) or later. Contents UK and Asia USA Australia Canada Europe UK and Asia Updates Column base plate design (EN1993) [TEDDS-3210]1 Added to output derivation of Ft,Rd RC beam analysis & design (EN1992) RC beam design (EN1992) Refactoring code for integration with other calculations. [TEDDS-1017]1 - fixed the use of an incorrect lever arm when previous load has been removed in the design only calculation. [TEDDS-1648]1 - Enhanced the calculation to include the option to select a user defined

Résumé of issue Wood beam analysis & design (NDS) Wood member design (NDS) There is an un-conservative error affecting the calculation of wet service modification factors for compression and compression perpendicular to the grain for both Southern Pine and Mixed Southern Pine. Occurrence This issue relates to Tedds 2019 from March 2019, Tedds 2018 from March 2018, Tedds 2017 from March 2017, Tedds 2016 from April 2016, Tedds 2015 from June 2015, Tedds 2014 from June 2014, Tedds 2013 from May 2013, Tedds 14 from May 2012: Wood member analysis & design version 1.5.05 – 1.7.07 Wood

Question:  This document aims to explain how to install Tekla products when you have a USB Local Hardware Key license, how to activate a USB Local Hardware Key license correctly, and how to clone the activated license to another machine. Answer: USB Local Hardware Key Licenses There are different licensing methods available for Tekla A&D Products, such as Tekla Tedds, Tekla Structural Designer, Tekla Connection Designer, and Tekla Portal Frame Designer.  The main licensing methods that are available are: Local Computer Locked – Local license tied to one specific machine Server Locked –

Important If you are running a 64-bit version of Windows you will require both updates. General [TEDDS-3459]1 Enhanced calculation performance, reducing the calculation time by up to 50%, depending on the calculation. [TEDDS-3149]1 Tekla Support Tool - Updated the message prompt for 'Save document before sending' to include the option to cancel. [TEDDS-3208]1 Fixed the Tedds Setup Wizard not showing the full text of some labels in the user interface. [TEDDS-3409]1 Enhanced the 2D analysis solver so that density values are automatically factored by g_{acc} when using the US locale so that

Background There are two types of PAK (Product Activation Key): FULL - issued when you first purchase a program UPGRADE - issued for subsequent releases which required a new license. When an Upgrade PAK is activated a Warning message is always issued as shown in the picture below.  This Warning is no cause for concern and is normal operation for an Upgrade PAK.  You will recieve such PAKs for new versions when you have previously recieved your Full license and PAK for the version you purchased.  Just ensure this is the same PC/ Server that you activated your Full PAK on, then click Yes.